Privacy Policy

This Privacy Policy describes how PulseTerminal (pulseterminal.space) (“Company,” “we,” “us,” or “our”), the operator of PulseTerminal at pulseterminal.space (the “Platform”), collects, uses, stores, and protects your personal information. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Account Data

When you create an account, we collect your email address, display name, and hashed password. If you register via a third-party authentication provider (such as Google or GitHub), we receive your name, email address, and profile image URL from that provider. We do not receive or store your third-party account password.

1.2 Billing Data

When you subscribe to a paid plan, payment processing is handled by our third-party payment processor (Stripe). We receive and store a limited set of billing information, including your billing name, billing email, the last four digits of your payment method, subscription plan, and transaction history. We do not store full credit card numbers, CVV codes, or bank account details on our servers.

1.3 Usage Data

We automatically collect information about how you interact with the Platform, including pages visited, features used, time spent on pages, search queries, watchlist configurations, alert settings, and API usage statistics. This data helps us understand usage patterns and improve the Platform.

1.4 Device and Technical Data

We collect technical information including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and timezone. This data is used for security, fraud prevention, and service optimization.

2. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies for the following purposes:

• [>] Essential cookies: Required for authentication, session management, and security. These cannot be disabled.
• [>] Preference cookies: Store your display settings, theme preferences, and dashboard layout configurations.
• [>] Analytics cookies: Help us understand how users interact with the Platform. We use privacy-respecting analytics that do not create cross-site tracking profiles.

We do not use advertising cookies or sell your data to advertisers. You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features of the Platform.

3. How We Use Your Information

We use the information we collect to:

• [>] Provide, operate, and maintain the Platform and its features.
• [>] Process subscriptions, billing, and payments.
• [>] Authenticate your identity and protect your account.
• [>] Send transactional emails (account verification, billing receipts, security alerts).
• [>] Improve and optimize the Platform based on usage analytics.
• [>] Detect and prevent fraud, abuse, and security threats.
• [>] Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar laws:

• [>] Contractual necessity: Processing required to fulfill our agreement with you (account management, subscription services).
• [>] Legitimate interest: Processing necessary for service improvement, security, and fraud prevention, where our interests do not override your fundamental rights.
• [>] Consent: Where required, we obtain your explicit consent before processing (e.g., optional analytics, marketing communications).
• [>] Legal obligation: Processing necessary to comply with applicable laws and regulations.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share limited data with the following categories of service providers who assist us in operating the Platform:

• [>] Payment processors: Stripe processes subscription payments on our behalf.
• [>] Infrastructure providers: Cloud hosting and CDN providers that store and deliver Platform data.
• [>] Email delivery: Transactional email services for account notifications.

All third-party providers are contractually obligated to process data only on our behalf and in accordance with this Privacy Policy. We may also disclose information if required by law, regulation, legal process, or governmental request.

6. Data Retention

We retain your account data for as long as your account is active. If you close your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law (e.g., billing records may be retained for up to 7 years for tax compliance). Usage analytics data is aggregated and anonymized within 12 months of collection. Backup copies may persist in encrypted form for up to 30 additional days after deletion.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), secure password hashing (bcrypt), regular security audits, and access controls. However, no system is completely secure. We cannot guarantee the absolute security of your data and encourage you to use strong, unique passwords and enable two-factor authentication when available.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• [>] Access: Request a copy of the personal data we hold about you.
• [>] Rectification: Request correction of inaccurate or incomplete data.
• [>] Deletion: Request deletion of your personal data (“right to be forgotten”).
• [>] Portability: Request your data in a structured, machine-readable format.
• [>] Restriction: Request that we limit processing of your data in certain circumstances.
• [>] Objection: Object to processing based on legitimate interest.
• [>] Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at privacy@pulseterminal.space. We will respond to your request within 30 days. For data deletion requests, you may also use the account settings page to initiate deletion directly.

9. International Transfers

Your data may be processed and stored in countries outside your country of residence. Where we transfer data to countries that do not provide an adequate level of data protection, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

10. Children’s Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such data promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Platform at least 30 days before they take effect. Your continued use of the Platform after the effective date of a revised policy constitutes your acceptance of the changes.

12. Contact

For questions or concerns about this Privacy Policy or our data practices, contact: